Customer service

Customer service

Shipping and delivery:  

Delivery time:  Items in stock will be sent out within 3 working days. Under products that have a production time, this will be stated when they will be sent. Exotic leather goods made from crocodile, alligator, lizard, caiman crocodile need a CITES proof (proof of origin) which takes up to 2 months to obtain. When it comes to exotic leather goods of products such as bison, ostrich, shark and stingray, these do not need CITES and can be obtained in 3 weeks.

Delivery by Posten : Norway package with tracking and return slip. You will receive a pick-up slip at your post office.


Financing and payment:

Visa / Mastercard : Bredal & Partnere AS has an agreement with the payment provider Elavon , which is a global payment provider. Virtual payment terminal is made of Quickpay , Denmark. The solutions have led to Norway being world-class when it comes to payment by card, electronic invoicing and ID solutions. The entire payment operation takes place on encrypted and thus secure lines. See more info about Elavon

PayPal: With PayPal, you can send money to anyone who has email. PayPal is free for consumers and works seamlessly with your existing credit card. You can use your credit card or bank account without revealing the account numbers. You can link your credit card or bank account to your PayPal account, so you do not have to enter your account number or address every time you shop. For more information

Safety: Because payment at Bredal & Partnere AS can be made using a card, we are particularly concerned about security. When you pay by card, your card information is sent to your bank's payment system. This communication is encrypted so that no unauthorized person can access the information sent.

In order for the goods to reach you, we need your name and your postal address. For order confirmation via e-mail, we must also have your e-mail address. This information is stored in our customer register, which only Bredal & Partnere AS at Tor Bredal has access to.

The information you provide is never given or sold on to third parties. They will only be used in Bredal -'s contact with you. If you wish, you can be deleted from the customer directory by notifying us by e-mail. You also have the right to be informed of what is registered about you. If the information is incorrect, incomplete or irrelevant, you can request that it be corrected or deleted.


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